Shipping policy
Shipping, Delivery & Logistics Terms and Conditions
This document provides complete shipping coverage, pricing guidance, and delivery rules. All information required to select a shipping option is included directly within the delivery schedule below.
1. Delivery Coverage & Shipping Fee Schedule
Important: All prices listed below are indicative. Delivery timelines are estimates only and are not guaranteed. Where urgency, distance, traffic, parcel size, or rider availability affects delivery, customers may be contacted by customer care to confirm or upgrade delivery options.
Lagos & Environs
|
Zone |
Service Type |
Delivery Timeline |
Payment Cut‑off |
Coverage / Notes |
Fee |
|
Chevron – Ajah |
Next Day |
1–3 business days (estimate) |
— |
Chevron, Orchid Road, Ikota, Ilaje, VGC, Ajah, Ogombo Road |
₦2,400 (indicative) |
|
Chevron – Ajah |
Same Day |
Same day (time not guaranteed) |
Pay by 4pm |
Chevron, Orchid Road, Ikota, Ilaje, VGC, Ajah, Ogombo Road |
₦2,900 (indicative) |
|
Agungi – Oniru (Lekki Right) |
Next Day |
1–3 business days (estimate) |
— |
Igbo‑Efon, Agungi, Ologolo, Osapa, Jakande, Nicon Town, Ikate, Lekki Phase 1, Oniru |
₦2,700 (indicative) |
|
Agungi – Oniru (Lekki Right) |
Same Day |
Same day (time not guaranteed) |
Pay by 4pm |
Igbo‑Efon, Agungi, Ologolo, Osapa, Jakande, Nicon Town, Ikate, Lekki Phase 1, Oniru |
₦3,900 (indicative) |
|
Ikoyi / Victoria Island / Lagos Island |
Next Day |
1–3 business days (estimate) |
— |
Ikoyi, Victoria Island, Bonny Camp, Lagos Island |
₦4,000 (indicative) |
|
Ikoyi / Victoria Island / Lagos Island |
Same Day (Rideshare) |
Same day (time not guaranteed) |
Pay by 4pm |
Ikoyi, Victoria Island, Bonny Camp, Lagos Island |
₦4,500 (indicative) |
|
Island Outskirts |
Next Day |
1–3 business days (estimate) |
Pay by 9am |
Beyond Ogombo Road axis including LBS, Ibeju‑Lekki, Epe |
₦4,000 (indicative) |
|
Island Outskirts |
Same Day |
Same day (time not guaranteed) |
Pay by 4pm |
Beyond Ogombo Road axis including LBS, Ibeju‑Lekki, Epe |
₦7,500 (indicative) |
Mainland (Lagos)
|
Zone |
Service Type |
Delivery Timeline |
Payment Cut‑off |
Coverage / Notes |
Fee |
|
Mainland (Core) |
Standard |
2–3 business days (estimate) |
Pay by 9am |
Maryland, Surulere, Yaba, Palmgroove, Anthony, Costain, Ikeja, Oshodi, Festac, Isolo, Okota, Omole, Ogba, Ketu, Apapa |
₦4,500 (indicative) |
|
Mainland (Core) |
Same Day (Rideshare) |
Same day (time not guaranteed) |
Pay by 2pm |
Maryland, Surulere, Yaba, Palmgroove, Anthony, Costain, Ikeja, Oshodi, Festac, Isolo, Okota, Omole, Ogba, Ketu, Apapa |
₦6,900 (indicative) |
|
Mainland (Outskirts 1) |
Standard |
2–3 business days (estimate) |
Pay by 9am |
Magodo, Abule Egba, Egbeda, Idimu, Fagba, Ipaja, Ojodu, Ejigbo, Agege, Iju, Alagbado, Alakuko |
₦6,000 (indicative) |
|
Mainland (Outskirts 1) |
Same Day (Rideshare) |
Same day (time not guaranteed) |
Pay by 2pm |
Magodo, Abule Egba, Egbeda, Idimu, Fagba, Ipaja, Ojodu, Ejigbo, Agege, Iju, Alagbado, Alakuko |
₦8,700 (indicative) |
|
Mainland (Outskirts 2) |
Same Day (Conditional) |
Same day (time not guaranteed) |
Pay by 2pm |
Ikorodu, Isheri, OPIC, Ibafo, Berger (up to Mowe). Final fee may vary and will be confirmed before dispatch. |
₦10,700 (starting rate) |
|
Mainland (Outskirts 2) |
Standard |
2–3 business days (estimate) |
Pay by 9am |
Ikorodu, Isheri, OPIC, Ibafo, Berger (up to Mowe) |
₦8,000 (indicative) |
Rest of Nigeria
|
Zone |
Service Type |
Delivery Timeline |
Payment Cut‑off |
Coverage / Notes |
Fee |
|
Nationwide |
Bus Park (Waybill) |
1–2 days (estimate) |
— |
Pickup from car park via T‑Cross or GUO. Storage fees may apply. |
₦5,300 (indicative) |
|
Nationwide |
Logistics Office Pickup |
2–3 days (estimate) |
— |
GIGL, ABC, Peace Mass Transit. Final cost may vary based on parcel weight. |
₦6,200 (indicative) |
|
Nationwide |
Doorstep / Home Delivery |
3–4 days (estimate) |
— |
Delivered to address via GIGL, ABC, or Peace Mass Transit. Weight‑based pricing applies. |
₦7,500 (indicative) |
2. Frequently Asked Questions (FAQ)
Do I need to read the FAQ to understand shipping?
No. All essential shipping information, pricing guidance, and limitations are already included in the delivery schedule above.
Are delivery times guaranteed?
No. All delivery timelines are estimates only. If timing is critical, pickup from our Ikota location is the safest option.
What if I urgently need my order?
Our customer care team may contact you to discuss possible delivery upgrades where available.
What if delivery fails?
Failed deliveries are charged again at standard delivery rates, as we are not a shipping company.
What is the fastest guaranteed option?
Pickup from our Ikota location between 12:00 noon and 2:00 pm, Monday to Saturday. Call +234 818 000 4561.
What about exchanges and sizing?
Exchange items must be brand new with packaging intact. Exchange delivery costs are borne by the customer. Customers unsure of sizing are advised to reach out before purchase and review Instagram sizing videos.