Privacy policy
Effective Date: August 2026 | TravelShopNG
Who We Are
TravelShopNG is a Lagos-based travel accessories retailer and corporate gifting brand operating at travelshopng.com. We are committed to protecting your personal information and being transparent about how we use it.
Information We Collect
When you place an order, create an account, or contact us, we may collect:
• Your name, email address, and phone number
• Your delivery address
• Payment information (processed securely via Paystack or Flutterwave — we do not store card details)
• Your order history and browsing behaviour on our site
• WhatsApp number if provided voluntarily
How We Use Your Information
We use your information to:
• Process and fulfil your orders
• Communicate with you about your order status
• Send you updates about new products, restocks, and promotions if you have subscribed
• Improve our website and customer experience
• Comply with legal obligations
Email Marketing
If you subscribe to our mailing list via the website or Join Travel Circle, your email address will be stored and used to send you travel tips, product updates, and promotional content. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
We use Mailchimp to manage our email communications. Your data is stored on Mailchimp's servers in accordance with their privacy policy.
Sharing Your Information
We do not sell your personal data. We may share your information with:
• Delivery partners to fulfil your order
• Payment processors (Paystack, Flutterwave, Moniepoint) to process transactions
• Mailchimp for email marketing
• Shopify as our e-commerce platform
All third parties are required to handle your data securely and in accordance with applicable law.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To make a request, contact us at tsnadops@gmail.com. We will respond within 30 days.
Data Retention
We retain your data for as long as necessary to fulfil your orders and comply with our legal obligations. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required by law.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though this may affect some site functionality.
Contact Us
For any privacy-related queries, contact us at tsnadops@gmail.com or on WhatsApp at 08180004561.